This document, also in electronic form, contains the legal terms and conditions governing the miottodonna.it site
By accessing the site, users agree to accept and agree to comply with all the conditions contained in this declaration. miottodonna.it reserves the right to ask Users who do not accept or do not intend to comply with these terms, to refrain from using the website. Access to the site and related services is intended solely for personal use. The display of the miottodonna.it site provides customers with information on the products offered together with the possibility of purchasing the same. By purchasing on the site you implicitly accept the terms and conditions, regulated by current legislation. miottodonna.it is always available in order to find a resolution for any problem that may arise during your shopping experience.
Size and Product Details
miottodonna.it undertakes to provide information as detailed as possible for each product. On the site are available the images and the description of each product for sale. All product information on the site is based on descriptions and data provided by the respective brand owners and manufacturers. To get more information or measures related to individual sizes, miottodonna.it offers a customer support service that can be reached from the link at the bottom right of each page or at our Whatsapp number +393299247442.
Shipping and Delivery
Shipping throughout Italy is free for orders over 299 euros, for lesser amounts the cost will be 10 euros. The order is shipped within 24 hours of the same if made in working days. Shipments are also made in all European Union countries with a shipping cost of 30 euros. We are committed to starting your package as soon as possible. The estimated delivery time is 48 hours for Italy and the Islands and 3 to 5 days for abroad.
In all cases miottodonna.it reserves the right to postpone shipment if events with force majeure occur.
All images of products on miottodonna.it are made with the highest possible color fidelity. However slight variations in shade with respect to the actual product may be due to the type of monitor and video card used. However, remember to read the description of the item carefully before proceeding with the purchase.
Customers have the right to withdraw from the purchase contract concluded with miottodonna.it without any penalty within 14 working days from the date of receipt of the product purchased on the site.
The assortment on miottodonna.it reflects the exact availability of each item by size and color. As an authorized reseller of all the brands on the site, miottodonna.it guarantees the authenticity of each item.
Once we receive the order request miottodonna.it reserves the right to reconfirm the availability of the items purchased, the validity of the transaction by credit card and to verify the details of the previous transactions made by the Customer on miottodonna.it In the event that the items ordered are no longer available after completing the checkout procedure, or if for some reason the order cannot be processed as requested by the customer miottodonna.it will promptly notify the Customer.
miottodonna.it has the right to issue promotional codes for promotional or customer loyalty purposes, which can be entered at the time of completion of the order during checkout. Each code has a start and end date of validity and this time limit cannot be extended in any way. Promotional codes cannot be combined.
Return PolicyCan I return a product?
You can return any product purchased at miottodonna.it and get a refund. The return shipment will be paid by the buyer. You must ship the product you intend to return to us within 14 days of its delivery date. After 14 days from their delivery, the products can no longer be returned.
Can I change a product?
Of course, contact Elena at +39 3299247442 and she will guide you to replace the product you want.
What is meant by the condition "like new"?
Products returned to us must be 100% "as new". This means that they may not have been worn, except to try them on, and they must not have scratches, traces of dirt, signs of wear or excessive creases. Also the labels and the warranty seal must be present.
Items that are not "as new" will not be accepted as returns and will be returned to you.
Can I remove the labels from the products?
The labels fixed on the products must not be removed if you plan to return your purchase or your purchases. If the labels have been removed the products will not be accepted as returns. This also applies to the warranty seal.
Can I return a product I received as a gift?
Yes, the return of a product purchased as a gift will result in a refund on the method used for payment.
If you receive an item as a gift and wish to return it, simply follow the instructions on how to return the product, it is very simple and the return shipping is free.
How can I return a product?
You can make a return within 14 days from the date the product was delivered to you.
To make a return:
Contact Elena directly on +39 3299247442 and she will follow you on the product return procedure.
How long does it take for me to receive my refund?
Upon receipt of the return, we will verify that the product is intact and immediately proceed with the refund.
Are the products purchased online guaranteed?
We guarantee our products for 2 years. If within this period you find a manufacturing defect of the product you have purchased, we will repair it or, at our discretion, replace the goods at no cost to you.
Damages resulting from normal use and wear are not considered to be factory defects. Similarly, damage caused by use of the product other than that intended is not considered a factory defect.